Policies

 

Return Policy:

All returns must be authorized by 119 Corbo before a refund or store credit will be issued, a request for return authorization can be made here. If you wish to return an item, that item must be postmarked as received by UPS within five calendar days of its original delivery. To be eligible for a return, Merchandise must not be worn, altered, washed or dry cleaned. Merchandise must be returned in its original condition and with original tags attached. Footwear must be returned in its original shoebox in original condition. All applicable dust bags, boxes, tags, cards, and care information must be included with the returned item. Damaged, worn, or incomplete merchandise will be rejected and sent back to the customer, costs for returning damaged returns will be incurred by the customer. 119 Corbo reserves the right to deny any returns it believes do not comply with this policy. We do not take returns on sale merchandise or exchanges. All sale merchandise is final sale.

Shipping Policy:

119 Corbo provides free UPS standard shipping within Canada. Customers will be charged for goods purchased using the information provided during the checkout process. Orders will be shipped to the provided shipping address. Before purchases can be dispatched 119 Corbo must receive confirmation that the transaction has been processed and approved through our point-of-sale software, your billing details may need to be confirmed. If any complications arise you will be contacted by 119 Corbo using your provided information. Once payment has been confirmed your item will ship within 48 hours, a tracking number will be provided so that you may monitor your shipment. Taxes and shipping costs may vary depending on the location items are being shipped to. Expedited shipping may be purchased at an additional cost during the checkout process. The risk of lost or stolen goods purchased from 119 Corbo is assumed by the customer upon delivery of the goods to UPS. The customer is responsible for filing any claims with carriers for lost or damaged items.

Privacy Policy:

This Privacy Policy explains how 119 Corbo collects, uses, and shares your information. By visiting our site you consent to the details of this policy. This policy may change, these changes can be noted by observing the date at the bottom of this policy.

All personal information you provide to 119 Corbo is used solely to process your order, contact you regarding your transactions, and improve your experience with us. When you purchase through our site we collect the information you provide, such as your name, address, email address, and other information necessary to process your order. Once your order has been processed your information is used to ship your purchases to the address you provide. Your payments are processed through a secure third party payment processor which allows us to accept payments through various credit cards as detailed on the applicable payment screen. 119 Corbo does not store or keep the payment information or credit card details of its customers. If you choose to, you may receive mailings from us about new products, special promotions, or upcoming events. 119 Corbo is committed to providing the highest quality of service and protection to its customers and their information. Any information you provide will be processed and encrypted using SSL technology to protect your privacy.

March 31, 2016

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