Returns
Returns & Exchanges
119 Corbo accepts returns on eligible full-priced items. All return requests must be authorized prior to shipping items back to us. A request for return authorization can be made here
Only full-priced merchandise in its original, unworn, and unaltered condition is eligible for return.
Marked-down items, sale promotions, and bags are strictly Final Sale and cannot be returned, exchanged, or credited.
Return requests must be submitted within 7 days of carrier delivery confirmation. Returned items must be postmarked within 7 days of receiving return authorization.
Return Standards & Inspection
All returns are subject to a strict quality control inspection upon arrival at our facility. 119 Corbo reserves the right to refuse returns that do not meet our standards.
Garments and accessories must be unworn, unwashed, unaltered, and free of cosmetics, perfume, odors, or damage. All original designer hangtags, brand packaging, dust bags, authenticity cards, tamper-evident security tags, and care booklets must be attached and returned intact.
Footwear must be tried on carpeted surfaces to prevent scuffing. Original designer shoe boxes must be protected inside an outer shipping box, as shipping labels placed directly on shoe boxes will be refused.
Non-compliant returns will be sent back to the customer at the customer's expense, and no refund will be issued.
Customers are responsible for return shipping costs, duties, and taxes. Original shipping fees are non-refundable. We advise utilizing a secure, trackable, and insured carrier service, as 119 Corbo is not responsible for items lost or damaged during return transit.
Order Processing & Security
To ensure client protection and safeguard against payment fraud, all orders undergo automated and manual security screening.
Customers will be charged for goods purchased using the payment details provided during the checkout process.
119 Corbo reserves the right to hold, cancel, or request formal identity verification (such as government-issued photo identification matching billing details) for any order flagged by our risk management tools.
Transactions with mismatched billing and shipping details or unverified payment information may require additional authentication prior to dispatch.
Standard order handling takes up to 48 business hours following full payment authorization (excluding weekends and Canadian statutory holidays).